Minimum order of products is $20.00 + shipping
To combat the relentless theft of our parcels in transit we
have to send
Express or Registered Post ( in Australia) to make sure you
receive your items safely & in time.
AUD$ 9.00 S&H will
be added to Australian orders
AUD$ 15.00 S&H will be added to international orders
Approx. delivery times:
Australia: 3-5 days International
(US): 7-14 days We post 3 x weekly
Warranty
All our products carry a 12 month replacement
warranty.
Return policy:
We understand that to a certain extent LED lights are a
new concept for mainstream lighting customers wishing to make
a change from
traditional types of lighting.
To that extent its an experimental process and
we acknowledge that in our refund policy.
For faulty, damaged product you are entitled to a full refund.
For products which you purchased and for other than those reasons
you
now wish to return them, we ask that you understand there is a
cost
associated in receiving back your goods. Testing, often repacking
and placing back in stock costs us money.
Therefore we place a 15% restocking fee for all
cash refunds.
For exchanges we will exchange to 100% of the original value if
you send us an addressed Express Post bag .
Order cancellation procedures:
Send us an email with details about your order( order number)
and your cancellation notice. That's all.
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