We live in Far North Queensland and sometimes Cyclones or Flooding try to interrupt our posting shedule -
or even our internet connection
please bear with us in this difficult times - we are usually up & running within a week

Australian Gst

For Australian customers we charge 10% GST on all products
with a maximum charge of $9.75 shipping per entire order.

For international customers we use that 10% GST component to offset the extra shipping charges involved with shipping internationally.
You pay the same price as Australia for the products but we charge only $15.00 Australian per entire overseas order for first-class air mail shipping.

Warranty

All our products carry a 12 month replacement warranty.

Returns policy:

We understand that to a certain extent LED lights are a new concept for mainstream lighting customers
wishing to make a change from traditional types of lighting.
To that extent it’s an experimental process and
we acknowledge that in our refund policy.

For faulty, damaged product you are entitled to a full refund.

For products which you purchased and for other than those reasons you
now wish to return them, we ask that you understand there is a cost
associated in receiving back your goods. Testing, often repacking and placing back in stock costs us money.

Therefore we place a 10% restocking fee for all CASH refunds.
For exchanges we will exchange to 100% of the original value if you send us an addressed Express Post bag .

If you received an item different to what your ordered, simply contact us, and we will endeavor to provide you with the correct item

Order cancellation procedures:

Send us an email with details about your order( order number) and your cancellation notice. That's it !.