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Shipping
Minimum order of products is $20.00 + shipping Free Shipping for orders over AUD$ 125.00
To combat the relentless theft of
our parcels in transit we have to send
Express Parcel or Registered
Post ( in Australia) to make sure you
receive your items safely & in time.
AUD$ 9.00 S&H will be added for Australian orders below AUD$125.00
International shipping cost includes
insurance
AUD$ 15.00 S&H will be added for International orders below AUD$100.00
Approx. delivery times:
Australia: 3 days International
(US): 7-14 days We post 3 x weekly
Return policy:
All our products carry a 12 month replacement warranty, We understand that to a certain extent LED lights are a new concept for mainstream lighting customers wishing to make a change from traditional types of lighting.
To that extent it’s an experimental process and we acknowledge that in our refund policy.
For faulty, damaged product you are entitled to a full refund.
For product which you purchased and for other than those reasons you now wish to return them, we ask that you understand there is a cost associated in receiving back your goods.
Testing, often repacking and placing back in stock costs us money.
Therefore we place a 10% restocking fee for all cash refunds.
For exchanges we will exchange to 100% of the original value if you send us an addressed Express Post bag .
Order cancellation procedures:
Send us an email with details about your order and your cancellation notice
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